Privacy Policy

Last updated: September 24, 2025

Introduction

SkyHelper ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

1. Information We Collect

1.1 Discord Data

When you use SkyHelper, we may collect:
  • Discord user ID and username
  • Server information where the bot is used
  • User preferences and settings

1.2 Usage Data

We automatically collect information about how you use our services:
  • Command usage statistics
  • Error logs and debugging information

2. How We Use Your Information

We use the collected information to:
  • Provide and maintain our Discord bot services
  • Respond to your commands and requests
  • Send notifications and reminders (when enabled)
  • Improve our services and develop new features
  • Analyze usage patterns to optimize performance
  • Prevent abuse and ensure service security

3. Data Storage and Security

We implement appropriate security measures to protect your information:
  • Data is stored securely using industry-standard encryption
  • Access to user data is limited to authorized personnel only
  • Regular security audits and updates are performed
  • Data is backed up regularly to prevent loss

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and prevent fraud

5. Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time by contacting us.

6. Your Rights

You have the right to:
  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to data processing
  • Data portability

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Third-Party Services

Our bot may interact with third-party services (Discord API, hosting providers). This Privacy Policy does not cover the privacy practices of these third parties. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Note: SkyHelper is not affiliated with thatgamecompany or Sky: Children of the Light. This is a community-created Discord bot designed to enhance the player experience.